Contact Tech Support:
If you have any questions about orders, technical support questions,
or if you're having problems with the site in any way please contact us anytime.
Click Here

Netbilling customers can also call toll free to cancel:
Toll Free 1-888-357-0303
International:1-661-252-5756

How Secure is it to pay by credit card?

You can be assured that all your purchases are secure and protected by the strongest, state of the art encryption. I make sure all transactions are safe and discreet.

I paid for my videos but didn't receive a confirmation e mail.  What happened?

The e-mail address you gave is either invalid or incorrect.
Please e-mail customer support and include all your details here if you did not get your confirmation email.  

Can I pay by check or money order?

You can pay by check, money order, international money order. Click here to go to my mail order page.
Your videos will be sent when your check clears.

I don't want my wife to know about my video purcahse . Will I be on a mailing list?

I never send anything to my members in the mail, nor do I sell membership lists to any companies. My site depends on complete discretion.

You will from time to time receive an e-mail from me confirming transaction receipts. If this is a problem, I suggest you set up an anonymous account at hotmail. Its easy and discrete and free.

How much information do I really have to give?

The basic information I need for credit card verification is:

1. Your name as it appears on your card.
2. Your correct billing address (This is very important)
3. The correct expiry date of your card,
4. Your e-mail address

Remember this is held in strict confidence and never never given to anyone else.

How does the charge appear on my credit card statement?

You will be billed discretely as Rosedale Entertainment.

How are your videos sent?

The Videos are sent in a discreet plain brown envelope.